How many times has this happened to you: You go in to have the oil changed on your vehicle only to have some mechanic tell you that while changing it he found a unicorn in your transmission and that you are going to need to have all your headlight fluid flushed out and replaced.
Maybe that was a little exaggerated.
But on a serious note, more times than not you find yourself paying for more than just an oil change at many vehicle maintenance shops. Sometimes it really is for your own good, not every maintenance shop is out there to get you, take Lebanon Ford’s Service Department and the Lebanon Quick Lane for example (End shameless plug). But knowing what you are talking about and what exactly needs to be done on your car will save you headaches and money. Here are some tips to help keep you ahead of the game with your mechanic.
Follow these 5 tips
1. Do your research on the facility you will be taking your vehicle. Ask friends and family members where they have had the best experience. Look online at customer reviews and see what other people are saying. Remember, you are about to trust a stranger with fixing your car, there’s no such thing as being too cautious.
2. Be as specific as possible when describing the problem with your car. Even if you don’t know car lingo, be as descriptive as possible, they can probably figure it out from there.
3. Don’t be afraid to ask them to go for a ride with you if the problem only occurs when the vehicle is moving. You want that the problem you are having is the problem they are going to fix, the first time.
4. If they recommend something be replaced, ask for proof and ask why. They will show you the problem and explain it to you.
5. Have a “question everything” mindset. You can’t be too careful and you can’t ask too many questions. If you are about to be faced with a large repair bill, you better make sure you know exactly what you are paying for.
You don’t have to be a car expert to get the most out of your vehicle servicing experience. A little research on your part and the confidence to ask questions can and will save you in the long run. Don’t spend more money than you have to when it comes to vehicle servicing. Together we can win the battle against dishonest car mechanics!