In this episode learn:
How one car salesman is breaking away from the negative stereotype, the difference between car buying now and car buying 20 years ago, and how a casual trip to lunch turned into an enormous drug bust. Special guest Kevin McClellan, Sales and Leasing Consultant at Lebanon Ford.
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Show Length: 23:48
Presented by: Lebanon Ford
Lebanon Ford is a new and used car dealership located in Lebanon, Ohio, serving the greater Cincinnati and Dayton area. Lebanon Ford; Connect, Engage, Drive.
Special Guest: Kevin McClellan, Sales and Leasing Consultant – Lebanon Ford
Show Notes
00:43 Discussion Topic:Why Car Salespeople Carry a Negative Stereotype, Interview with Kevin McClellan
00:52 Q1: Why do you think people have a negative stereotype towards car salespeople?
01:51 Q2: Why do some car salespeople think they can take complete advantage of customers when they come to a dealership?
05:28 How dealership location plays a part in your dealership experience.
06:56 Background information on Kevin McClellan.
9:28 Customer service success stories from a seasoned salesperson.
11:30 The importance of going above and beyond.
14:12 Story of how Kevin (unknowingly) tried to sell a stolen truck back to it’s original owner and at the same turned his lunch break in to a drug bust.
You can contact Kevin McClellan at 513-932-1010 Ext. 129 or 513-317-6779 or by email at kmac@lebanon-ford.com
22:10 Zach: Answers of the Week: What is the first step in your car buying process?
22:54 Zach: Question of the Week: Why do you feel car salesmen carry a negative stereotype?
Contact Us
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Disclaimer: The views and opinions expressed on Across the Lot are those of the authors and guests and do not necessarily reflect the official policy or position of Lebanon Ford.
About Zach Bello
