In this episode learn:
How one car salesman is breaking away from the negative stereotype, the difference between car buying now and car buying 20 years ago, and how a casual trip to lunch turned into an enormous drug bust. Special guest Kevin McClellan, Sales and Leasing Consultant at Lebanon Ford.
Show Length: 23:48
Presented by: Lebanon Ford
Lebanon Ford is a new and used car dealership located in Lebanon, Ohio, serving the greater Cincinnati and Dayton area. Lebanon Ford; Connect, Engage, Drive.
Special Guest: Kevin McClellan, Sales and Leasing Consultant – Lebanon Ford
00:43 Discussion Topic:Why Car Salespeople Carry a Negative Stereotype, Interview with Kevin McClellan
00:52 Q1: Why do you think people have a negative stereotype towards car salespeople?
01:51 Q2: Why do some car salespeople think they can take complete advantage of customers when they come to a dealership?
05:28 How dealership location plays a part in your dealership experience.
06:56 Background information on Kevin McClellan.
9:28 Customer service success stories from a seasoned salesperson.
11:30 The importance of going above and beyond.
14:12 Story of how Kevin (unknowingly) tried to sell a stolen truck back to it’s original owner and at the same turned his lunch break in to a drug bust.
You can contact Kevin McClellan at 513-932-1010 Ext. 129 or 513-317-6779 or by email at firstname.lastname@example.org
22:10 Zach: Answers of the Week: What is the first step in your car buying process?
22:54 Zach: Question of the Week: Why do you feel car salesmen carry a negative stereotype?
Zach Bello: Facebook and Twitter
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Disclaimer: The views and opinions expressed on Across the Lot are those of the authors and guests and do not necessarily reflect the official policy or position of Lebanon Ford.