We at myTech Team field a lot of questions regarding the technology found in Ford vehicles. The most common questions include “why is my phone not connecting with Sync?” and “why does my media player not always connect with Sync?” When these issues occur, many believe that there is something wrong with their vehicle or that Microsoft Sync is somehow broken. When in reality, the solution is sometimes is just button push away. Here are ways that you can solve these common connection issues with your device and Microsoft Sync.
Phone
If you are experiencing connection issues with your phone, the first thing you’ll want to do is check to make sure that the Bluetooth function of your phone is turned on. It may seem silly at first, but it happens sometimes, just like wondering why the TV won’t turn on and realizing it isn’t even plugged in. Once you’ve confirmed that Bluetooth is in fact on, then go ahead and ask yourself when the last time your phone has been powered off. If you’re like many of us, you probably don’t let your phone see that dark cruel fate that is known as a low battery. If you never turn off your phone or let it fully drain the battery, it may affect the connection that phone has with Sync. Simply turn the phone off, wait about 10-15 seconds and turn it back on. You can also take the battery out of the phone and wait the same 10-15 seconds before you put it back in and turn the phone back on. By turning off your phone every once in a while you can ensure that the connection between your phone and Sync will remain hassle free. View our articles on Android and iPhone specific connection issues to see solutions for these devices.
Media Player
When it comes to your media player the same rules apply. If you have it connected via USB you will want to make sure that it doesn’t remain plugged in when you leave your car. This can cause connection issues with Sync and you will sometimes encounter Sync saying that there is no USB device connected. When using the USB connection function of Sync, make sure to wait a couple of seconds to allow Sync to recognize it before you try to access it.
Now these are not the end all to be all fixes when it comes to Microsoft Sync and MyFord Touch. Some issues do require more attention and may require more than just a reset of your device. Should these solutions not fix your connection issue or if you have any other issue you need help finding solutions for, feel free to contact a myTech Team Representive by calling us at 513-932-1010 ext. 127 or email your questions to mytechteam@lebanon-ford.com.
Pingback: How to Keep Your Mobile Device Connected To Ford SYNC
Pingback: 10 Easy DIY Microsoft Sync Setups and Fixes